Categories
Help & FAQ
Questions About Managing An Ad (Post, Edit/Delete)
Questions About Ads on The Site
General Questions
Do I have to register to post an Ad? Yes, you need to register to post an ad on EdmontonBee. However, it is free and simple to register. Simply click on Free Sign Up link and enter required information. It is as easy as that!
Is posting an Ad on EdmontonBee free of charge? Yes, placing an Ad on EdmontonBee is completely free. Also, there is no charge if you sell your item through our site. No strings attached!
How do I post an Ad? It is very easy to post ad on EdmontonBee. Simply follow the instructions below: First you need to login into your EdmontonBee account. Once you are loged in, click on "Ad Listing " in the Menu on the left side of your EdmontonBee account page. Choose a category (required) for your Ad. Enter a listing title (required), description, price, phone/email and other details of the product or service that you are offering. Don't forget to upload photo (i.e. Main Image) - it greatly increases chances of your ad's success! City and postal code are required to show correct map to the user who views your Ad. Once you entered all information please click the "Submit Listing" button. Your Ad is posted now - it is that easy!
How do I place additional photos or modify my Ad? First, you will need to login into your EdmontonBee account. Once you are logged in, you can ad additional photos by clicking "Edit Other Images" (in "Manage" section of your Ad). To place same ad in multiple categories, please click "Edit Categories".
How do I delete my Ad? First, you will need to login into your EdmontonBee account. Then click on "Delete" (in "Manage" section of your Ad).
How many Ads can I place? Under one EdmontonBee account, you can have up to 1,000 Ads.
How can I increase the chance of getting a good response to my Ad? To increase the chance of getting a good response, follow these simple tips: Include one or more pictures in your Ad. Make the title and description as detailed as possible. For example, when selling a product include its brand, model number, condition, and features. If you are flexible on price, state that you will accept "best offer". Make it easy for buyer to pick up the item; let them know where the item is located and when you will be available. Tell your friends about EdmontonBee. The more people who use EdmontonBee, the more responses you’ll get!
Why have I not received a confirmation email?v If you have not received your confirmation email, first check any "Bulk" or "Junk" email folders in your mailbox to see if the confirmation email from EdmontonBee was sent there. If you still can't find the email, contact us via form, or send us an email.
Why does the map on my Ad not show the correct address? This may occur if you did not enter a proper postal code and city when you posted your Ad. To fix this problem, edit your Ad and be sure to list your correct postal code and city. To learn how to edit your Ad, click here.
How long do Ads last on the site? Ads on EdmontonBee do not expire. If you want to remove your ad, you need to delete it. To learn how to do that click here.
How can I report any scam emails I receive? If you get any suspicious emails from EdmontonBee visitors, please contact us via form. And, as always, if something sounds too good to be true, then it probably is.
How can I contact the poster of an Ad? Replying to an Ad is completely free. To contact the poster of an Ad, simply click on "Send Message" link in the right hand side of an Ad page. Enter your name, email address and a message. Then click the "Send" button. The Ad poster will get the message sent to them by email and will respond to you directly via email.
What should I do if I see an Ad that I think is spam, offensive, miscategorised or illegal? If you see an Ad which you think is illegal, prohibited or otherwise a bad fit for the EdmontonBee site, please notify us by clicking on "Report Spam/Abuse" in the right hand side of an Ad page. Enter all required fields with a message explaining why you consider this Ad as spam, offensive, miscategorised or illegal.
Does EdmontonBee offer any type of mediation between buyers and sellers? EdmontonBee is a local platform to connect buyers and sellers. All transactions and the details of the transactions are completed between the two parties. At no time does EdmontonBee get involved in these details or the transaction itself. We do not offer any types of verification of who a person is. If you have any questions or concerns about a transaction please contact the other party and do your best to resolve the situation between the two of you. If you feel you have been defrauded, contact your local police department.
Can I scalp tickets on EdmontonBee? Scalping tickets is against the law in many provinces. In those provinces, it is illegal to place this ad. Since we can not know the price of every ticket for every event in every city, we encourage the community to contact us when they see tickets violating this policy.
What is EdmontonBee? EdmontonBee is a smart way to buy and sell. It is a person-to-person local community classified site. You can use the site to post and find Ads for computers, electronics, furniture, jobs, cars, pets, services, housing and much more. EdmontonBee is simple to use, local, completely free, and lots of fun!
Is EdmontonBee really free? Yes, EdmontonBee is completely free. This includes both placing an Ad and replying to an Ad. You will not be charged if your item sells through a posting on EdmontonBee. No strings attached!
What is my Account? My Account is your personal page on EdmontonBee. From this page, you can manage all your ads. You can edit/view/delete your ads. Also, through your Account you can even repost your ads across multiple categories.
How can I change my password? You can change your login password by first logging into your account, and then clicking on "Account Details" in left hand side of your account page. Once you click, you will be able to change your password by entering your current password and new desired password. Then click "Submit" button to complete the change.
How can I modify my profile? You can modify your profile by first logging into your account, and then clicking on "Account Details" in left hand side of your account page. Once you click, you will be able to enter or modify all desired information in your profile. Then click "Submit" button to complete the change.
How do I report a bug I've encountered with the site? If you encounter a bug when using EdmontonBee, please contact us and tell us: The web page address that the bug occurred on. Anything you did that could have caused the bug. What web browser, operating system, and Internet service provider you use.
How do I suggest a new feature? If you have any suggestion of new feature that you think could improve our site, we will be very happy to hear from you. Please contact us with your ideas.
If you have a question that isn't answered in the above list, then please contact us.
